|Types of Maintenance
|Damages whilst moving in
|Damages made within the common area by the owner or by the appointed move-in/out company will be the owner's responsibility to fix. The floors of the common areas should be well protected during move-in/out.
|If damages are not rectified by the owner within the common area during the move-in/out, the community will do the necessary repairs at the owner's expense.
|Whilst you appoint the move-in/move-out company you will need to ensure that they follow the guidelines on the move-in permit to avoid unnecessary damages to the common areas.
|Owners Internal Unit
|All issues related to the internal areas and balconies are the owner's responsibility.
|Al Hamra is only responsible for the maintenance and upkeep of the common areas.
|Reach out to the Al Hamra-appointed contractors to assist with your unit repairs, maintenance, and upkeep.
|Water and Electricity for the internal unit
|The Utilities and electricity bills are the responsibility of the owners and tenants depending on who is occupying the unit.
|Utilities within the common areas are maintained by the community.
|In order to practice sustainable living you may consider installing LED to save energy and water install water-saving devicesIn order to practice sustainable living you may consider installing LED to save energy and water install water-saving devices
|Pest Control for the owner’s unit
|Pest control within your unit is the owner's responsibility.
|For all common areas pest control is the responsibility of the community
|It's suggested to engage a reputable pest control service provider to conduct the pest control treatment regularly to help prevent any infestations in your unit and community.
|Plumbing and Air Conditioning for Owners internal unit
|PestFor all internal-related plumbing and air conditioning issues, please reach out to the approved list of contractors to provide the required services.
|ForFor all plumbing, supply and air conditioning and chilled water supply outside your unit and common areas is the responsibility of the community
|In case you travel switch off the main water line to your unit. Consult security for assistance.
FREQUENTLY ASKED QUESTIONs
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